FAQ | The Dressing Room @ Emmett & White

COMMON QUERIES

WHAT IS YOUR RETURNS POLICY?

We are happy to accept returns within 14 days of you receiving the items. As all of our pieces are vintage we do ask that you are careful when trying them on. Any damage will be charged for at the cost of repair or, if beyond repair, at the cost of the item. Full details can be found here.

HOW DO I KNOW IT WILL FIT ME?

Vintage clothing often doesn't conform to modern size standards. To help you chose something that fits please take a look at our handy size guide here.

WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept all major credit cards including Visa, Mastercard, and American Express. If you are in the shop we are also more than happy to accept old-fashioned cash.

HOW MUCH DOES SHIPPING COST?

Our standard shipping charges can be found here. Occasionally items may require more specialist packing in which case we will contact you with a shipping quote before processing your order.

CAN I COME AND

VISIT YOU?

Yes, we are a real shop and you can be guaranteed a warm welcome.

Our opening hours are:

Sunday 11:00 - 5:00

Monday 10:00 - 5:00

Tuesday 10:00 - 5:00

Wednesday Closed

Thursday: 10:00 - 5:00

Friday: 10:00 - 5:00

Saturday 10:00 - 5:00

HOW DO I CARE FOR VINTAGE CLOTHING

If looked after vintage clothing will last for many years and may even become a family heirloom. You can find a guide here to help you keep your collection in great condition.

DO YOU BUY VINTAGE CLOTHING?

We are always interested in hearing from you if you have any vintage items for sale. We are a little fussy but that's how we have built our reputation for having the very best of vintage fashion.